Frequently Asked Questions
Everything you need to know about your outdoor gear and gear delivery.
What is the standard shipping timeframe for Paragon Outdoor orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Does my outdoor equipment come with a warranty?
Yes, all Paragon Outdoor products are covered by a 1-year limited manufacturer's warranty against defects in materials and workmanship.
What is your return policy for unused gear?
We offer a 30-day return window for items in their original packaging and unused condition. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.
Are Paragon Outdoor products weather-resistant?
Our equipment is specifically designed for outdoor durability. While materials are UV-protected and water-resistant, we recommend using protective covers during extreme weather conditions to extend the life of your gear.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.